Here are answers to some of the questions we often hear. If you have additional questions not addressed here, or would like to request more information, please click here to contact us.
1. Are there age restrictions for members?
Membership is open to people 62 or above.
2. Which towns in the Monadnock area are included in MaH?
Dublin, Fitzwilliam, Hancock, Harrisville, Jaffrey, Marlborough, New Ipswich, Peterborough, Rindge and Sharon. We are starting service in Greenfield and Temple in May 2021. We are open to serving additional towns once it is determined there is a group of households ready to commit to membership in that town. Your help in spreading the word and recruiting members will assure that MaH will be able to operate in your community.
3. How much are the membership fees?
Annual memberships are: Individual $395. Household $495.
Reduced rates available to those who qualify.
4. What is included in my membership fee?
We have more than 50 volunteers who are happy to help our members with many of their needs. We find that 80% of our members needs can be fulfilled with one of our volunteers. Services include helping with various needs at home, grocery delivery, transportation, tech help and more. We also help with the larger needs of home ownership, such as finding a plumber or an electrician or someone to help with your yard work, etc. By making just one phone call to the MaH office, our staff will refer you to carefully prescreened providers, many of whom will extend you a discount for being a MaH member.
In the case of service provider referrals, you will pay the provider directly. Our staff always follows up to make sure you received good and prompt service and that your issue is resolved.
5. What if I need something that is not on the list of provided resources?
Give us a call. We will do our best to find a solution for your needs.
6. Why would I become a member if I don’t need the services yet?
You are planning for the future. Being a member of MaH provides you and your loved ones with the peace of mind that your needs will be taken care of as they arise.
As we age, our social circle shrinks. Having social connections are an important part of being successful and happy in your own home as you grow older. These relationships help reduce feelings of loneliness and isolation and may reduce the chances of developing dementia.
7. Is MaH a duplication of services already available in our area?
No. We partner with many other agencies in the community and make full use of all those diverse agencies, organizations and independent providers. The unique and reassuring benefit of MaH is that members will have a caring professional who is already known to them who stands ready to access the appropriate resources.
8. Will social and educational activities be part of Monadnock at Home?
Definitely. We offer wellness, educational and social events that bring people together around common interests and prevent social isolation.
9. Can I buy a membership for my parents?
That’s a great idea! You can give a gift membership to your parents or other relatives who live in one of our participating towns. You will have peace of mind knowing that they have the services to remain in their own home safely, manageably and in the community they love.
10. What if people can’t afford the membership fee?
Donor supported memberships are available to those who qualify.
11. Are there ways to volunteer my services to members?
Definitely yes! Volunteers are a significant part of MaH. Many of our volunteers come from within the membership as well as from non-members.
12. Are background checks done for volunteers coming into a member’s home?
Yes. We process the State of NH criminal background check on all volunteers and service providers.
13. How would MaH handle a crisis or emergency?
In an emergency, members should always call 911 and get the emergency response personnel. Once your emergency is behind you, let MaH know about it and we will address your follow-up needs.
14. At what point should a person no longer remain in his/her home and move to a care facility?
There is no general answer to this question, but MaH will help individuals get the support, guidance and resources needed to make their decision. In many cases, the services of MaH will mean that there is no need to make a move, but each situation is unique. There are service providers who can help with downsizing to an apartment or making the transition to a care facility if needed.